welcome to the hotel that changed hotels

We disrupted the traditional hotel model to give modern travellers what they want – affordable luxury.

In 2008, we opened our first hotel and designed it around a new type of traveller – one who values a luxury hotel experience in central city locations, but at an affordable price. A hybrid hotel that isn't just a place to sleep, but somewhere to work, relax, and play. To meet like-minded people and get inspired. Somewhere to feel at home the moment you walk through the door. Somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day.

staying at citizenM means...

citizenM room in Boston North Station with a huge bed and four pillows

cosy in size, huge in luxury

It's your citizenM room. Instead of paying for what you don't need (trouser presses and chocolates on your pillow), you get the best of what matters: a smart TV, steamy rain shower, superfast free Wi-Fi, and a HUGE bed you'll never want to leave.

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amazing view of Tower of London from a meeting room at citizenM

making yourself at home

Instead of lifeless lobbies, we have living rooms with art, books, workspaces and iMacs. In the middle of it all is canteenM: where we serve food and drink 24/7. Need a meeting room? Book societyM, where creativity flows as freely as coffee.

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One man is standing behind a bar and smiling. Behind him, the wall is adorned with numerous small photos, adding warmth to their citizenM experience.

ambassadors - people who love people

We call our hotel team ‘ambassadors’. They’re the face of citizenM and some of the friendliest people you’ll ever meet! They're baristas by day, mixologists by night. They’re multitasking heroes who’ll never say "that’s not my job".

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citizenM Paris Opera hotel living room interior design

no boring walls

Earth without ‘art’ is just ‘eh’ – don’t you agre? So every citizenM hotel exhibits pieces from budding and thriving artists local to the cities we're in. It's just one way we support our local communities.

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citizenM ambassador at check-in kiosk

frictionless service

Get self-service superpowers with the citizenM app on your phone – use it to check-in and check-out, order food and drinks, control your whole room, and much more. And when you book any stay via the app, you get a free welcome drink.

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A modern lounge with colorful chairs and tables overlooks the majestic New York skyline through large floor-to-ceiling windows. The view of high-rise buildings under a cloudy sky, reminiscent of a chic rooftop bar in the Bowery.

camina sobre las nubes

¿Qué sería de una habitación sin una gran ventana? ¡Sí, tenemos habitaciones con espectaculares vistas al horizonte! Y si lo que te gusta son los cócteles y la observación de estrellas, elige un hotel citizenM con bar en la azotea.

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born

in 2008, Amsterdam

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hotels

across 3 continents

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designed

for modern travellers

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where you'll find us

locations

Dublin city

opening soon

We're coming soon to a city near you – Dublin, London Olympia and Washington DC Georgetown

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hotel exterior in Miami Brickell

multiple US hotels

Now in Austin, Boston, Chicago, New York, Seattle, Washington DC, Los Angeles, Menlo Park, San Francisco and Miami.

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rome city

Europe and Asia

Open in London, Rome, Glasgow, Amsterdam, Rotterdam, Copenhagen, Paris, Geneva, Zurich, Taipei and Kuala Lumpur.

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recycle plastic bottles bin
taking action

choose a brand who cares

If you care about the environment, we're a good match! We build intelligent, sustainable hotels with 90% of the electricity coming from renewable energy. We swapped plastic bottles for refillable stations in our hotels. And we aim to be the number one choice for the conscious traveller.

A woman enters citizenM hotel

become a citizenM member

This is not a loyalty programme – it’s your ultimate hotel membership if you love paying less than everyone else. Enjoy 15% off hotel rooms, food, drinks and meeting rooms, plus free late check-out, co-working and more – instantly, every time you stay, for a whole year.

36 hoteles en ubicaciones increíbles

A row of typical townhouses in Amsterdam with a canal and boats in front of them.

Ámsterdam

3 hoteles

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The Austin Downtown bridge with skyscrapers in the back.

Austin

1 hotel

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view of the city of Boston on the canal with skyscrapers in the background

Boston

2 hoteles

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city view of chicago.

Chicago

1 hotel

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beautiful image of the mulitcoloured houses along the canals in Copenhagen

Copenhague

1 hotel

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The beautiful River Rhone in Geneva.

Geneva

1 hotel

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The Kelvingrove Park in Glasgow, Scotland.

Glasgow

1 hotel

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The very colourful Batu Caves in Kuala Lumpur.

Kuala Lumpur

1 hotel

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The London Bridge, illuminated in the nighttime sky.

Londres

4 hoteles

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Los Angeles cityscape view under a gorgeous blue/grey sky.

Los Ángeles

1 hotel

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The cityscape view of the city of Miami, Florida.

Miami

3 hoteles

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The busy and electrifying Times Square at nighttime with illuminated buildings and neon signs.

Nueva York

2 hoteles

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The fantastic view of the city of Paris with the Eiffel Tower on the far left under a blue sky.

París

5 hoteles

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Una vista aérea de la ciudad de Róterdam, disfrutando de la cálida luz del sol.

Rotterdam

1 hotel

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The Golden Gate Bridge at golden hour featuring a stunning orange hued sky.

Área de la Bahía de San Francisco

2 hoteles

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The iconic Space Needle in Seattle South Lake, illuminated during nighttime.

Seattle

2 hoteles

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The Taipei North Gate hotel citizenM hotel building towering under a blue/grey sky.

Taipéi

1 hotel

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The Thomas Jefferson Memorial landmark in Washington DC.

Washington DC

2 hoteles

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Lake Zurich in the gorgeous daylight, featuring architecture on the right side of it.

Zurich

1 hotel

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