In 2008, we opened our first hotel and designed it around a new type of traveller – one who values a luxury hotel experience in central city locations, but at an affordable price. A hybrid hotel that isn't just a place to sleep, but somewhere to work, relax, and play. To meet like-minded people and get inspired. Somewhere to feel at home the moment you walk through the door. Somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day.
It's your citizenM room. Instead of paying for what you don't need (trouser presses and chocolates on your pillow), you get the best of what matters: a smart TV, steamy rain shower, superfast free Wi-Fi, and a HUGE bed you'll never want to leave.
Instead of lifeless lobbies, we have living rooms with art, books, workspaces and iMacs. In the middle of it all is canteenM: where we serve food and drink 24/7. Need a meeting room? Book societyM, where creativity flows as freely as coffee.
We call our hotel team ‘ambassadors’. They’re the face of citizenM and some of the friendliest people you’ll ever meet! They're baristas by day, mixologists by night. They’re multitasking heroes who’ll never say "that’s not my job".
Earth without ‘art’ is just ‘eh’ – don’t you agre? So every citizenM hotel exhibits pieces from budding and thriving artists local to the cities we're in. It's just one way we support our local communities.
Get self-service superpowers with the citizenM app on your phone – use it to check-in and check-out, order food and drinks, control your whole room, and much more. And when you book any stay via the app, you get a free welcome drink.
What's a room without a huge window? Yes, we have guestrooms with spectacular skyline views! And if you're one for cocktails and stargazing, choose a citizenM hotel with a rooftop bar.
We're coming soon to a city near you – Dublin, London Olympia and Washington DC Georgetown
Now in Austin, Boston, Chicago, New York, Seattle, Washington DC, Los Angeles, Menlo Park, San Francisco and Miami.
Open in London, Rome, Glasgow, Amsterdam, Rotterdam, Copenhagen, Paris, Geneva, Zurich, Taipei and Kuala Lumpur.
If you care about the environment, we're a good match! We build intelligent, sustainable hotels with 90% of the electricity coming from renewable energy. We swapped plastic bottles for refillable stations in our hotels. And we aim to be the number one choice for the conscious traveller.
This is not a loyalty programme – it’s your ultimate hotel membership if you love paying less than everyone else. Enjoy 15% off hotel rooms, food, drinks and meeting rooms, plus free late check-out, co-working and more – instantly, every time you stay, for a whole year.