Michigan Avenue in downtown Chicago has status, snap-worthy landmarks and neck-stretching skyscrapers. What's missing? You in a hotel with XL king-size beds, a designer living room, cosy bedrooms and a bar with cocktails you'll keep dreaming about. From our door, you can walk just a block for a stroll on the Chicago Riverwalk. Catch your reflection on Cloud Gate (AKA the Bean) in nearby Millennium Park. citizenM Chicago Downtown is your perfect launch pad for business, culture, and all the reasons you visit the Windy City.
hotel informationcurrent:
Chicago Downtown hotel
stay among iconic landmarks and dazzling skyscrapers
- flight O'Hare Int Airport (ORD) - 38 min drive
- commute Union Station - 15 min by bus
- location_on Michigan & South Water bus stop - 1 min walk
your citizenM room
XL king-size bed
After a long day, nothing beats climbing into a giant XL king-size bed with luxe cotton sheets and the world’s fluffiest pillows. All citizenM rooms have one bed, for up to 2 adults + a child up to age 10 to share.
bedside iPad
The citizenM bedside iPad is your best buddy during every stay. Pick it up to control lights, blinds, curtains, mood lights, climate and entertainment channels – all without sticking a toe out of bed.
wall-to-wall windows
The world is a beautiful place – see more of it from your wall-to-wall window, and your bed right next to it. Set the light just right – day or night – with electronic curtains and seriously good blackout blinds.
power shower
Step into the citizenM power-shower and let the fatigue wash away. Hot, powerful and refreshingly good, it is just the thing after a long flight or adventure day. Warning: you may never want to get out.
your stay at Chicago Downtown hotel
your hotel, supercharged
canteenM
canteenM is the 24/7 bar-restaurant you can really sink your teeth into, any time of day or night, weekday or weekend. Jetlagged cravings, early morning breakfast blues, and midnight snack attacks – all solved here.
societyM
Step into societyM meeting rooms at citizenM Chicago Downtown, where ideas flow and coffee never stops. Gather your team, connect to superfast Wi-Fi, and make every meeting count – face-to-face or screen-to-screen.
living room
Forget the rush. Our Chicago living room is your spot to unwind—with cosy seats, bold design and a terrace that’s calling your name. Grab a book, a drink, or just sit back and enjoy.
24/7 gym
No time for a fitness studio? Head to the gym and find everything you need, from free weights to cardio machines. Work out early, late or in between. No membership needed, just you and your goals.
How do I get to the hotel?
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How do I get to the hotel?
What's your address?
citizenM Chicago Downtown hotel 80 East Wacker Place 60601 Chicago, IL USA
Do you have a shuttle?
Unfortunately, citizenM does not provide shuttles. But feel free to arrange your own. Most airports provide these services.
Do you offer accessible rooms?
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Do you offer accessible rooms?
Are there accessible rooms at the Chicago Downtown hotel?
Yes, this hotel has accessible rooms. For more details on our accessibility features and accommodations, please see the room facilities section higher up on this page or refer to our Accessibility Statement in the Legal link at the bottom of this page.
Do you have parking at the hotel?
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Do you have parking at the hotel?
Is there parking at citizenM Chicago Downtown hotel ?
citizenM Chicago Downtown does not have on-site parking. Hotel guests can get a special day rate of 50 USD (with in-and-out privileges!) at the Illinois Center parking garage. The garage is located at 111 E. Wacker Dr, about 0.2 miles from the hotel. Book your discount at the hotel's check-in kiosk, after which you'll get a QR code on your phone to enter and exit the garage. You can also use the website spothero.com or the SpotHero app to look for parking options nearby. Please note, citizenM is not affiliated with SpotHero or any of the parking options SpotHero recommends.
How do I check in/check out?
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How do I check in/check out?
Until what time is the front desk open?
Our front desk is always open (yes, 24/7!) and an ambassador is always available to help you with anything you need.
Do I need an ID when checking in?
All staying guests must present a valid ID upon check in - this includes the second guest in the room (we allow a maximum of 2 people per room). International travellers must present a valid passport. Domestic travellers must present a Driver's License, or Non-Driver ID card, or DoD card. Sorry, we cannot accept photos of documents. The name on the credit card used to check-in must match the photo ID shown.
What is the check in time?
All our rooms are guaranteed to be available from 2:00 PM, even if you check-in before 2:00 PM via the citizenM app.
Early check-in before 2:00 PM: ask at the hotel front desk about early check-in. This is only possible when rooms are available. If there are no rooms, ask about our free luggage storage.
Check-in between 2:00 PM and midnight: your room is available and there are no extra charges for late arrival.
Check-in after midnight: call the hotel and they will hold your room until no later than 11:00 AM the next day. You'll find all hotel phone numbers here.
What can I find at the hotel?
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What can I find at the hotel?
Can you store my luggage?
We are happy to keep your luggage safe and secure (for free!) on the day of your arrival and departure, as long as storage space is available. Please ask an ambassador if storage is possible.
Do you provide laundry service?
We’ve partnered with LaundryHeap in the U.S. make laundry easy during your stay. Simply link to book a pick-up and drop-off service straight from your hotel. Need a laundry bag? Just pop by the front desk and ask.
Do you have a gym ?
So the clock says it's 3.00 AM, but your body says it's workout time. Who are we to stop ya? Our gym is open 24/7 for lifting, squatting, pedalling and more. Selfie taking? That's ok too. Whatever lifts your spirits, citizen.
Can I rent a bike?
We do not have bikes at the hotel, but please ask our ambassadors to recomment a great local bike rental place.
collectionM
Take home more than just stories – take a little bit of citizenM. Our collectionM gift shop is full of lovely stuff you won't find anywhere else, like our best-selling gnome keychains, Marvin pillow dolls and citzenM AM and PM shower gels. You'll find the collectionM table in most citizenM living rooms.
What and when can I eat?
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What and when can I eat?
Can I add breakfast to the booking?
Yes, you can add breakfast with one click while you're making your reservation. If you aren't sure yet, simply buy it on the day of arrival or in the morning. The price is the same. Breakfast is free for all children age 10 or less, as long as the adults purchase breakfast too.
Do you provide breakfast for people with dietary requirements?
Yes, our breakfast has something for everyone! You'll find options for vegan, lactose-free and gluten-free diets. If you have other special requirements, let us know in the comments during the booking, and we will do our best to accommodate you.
What are the breakfast times and price?
Breakfast is served from 6.00 AM until 11.00 AM. It is possible to have breakfast earlier than 6.00 AM, just let us know in advance to arrange this. The price of the breakfast is 20 USD. Our hot & cold breakfast buffet comes with unique local treats and familiar favourites. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
Can I see your menu?
Download our free app here to see what's cooking and pouring at citizenM! We made our menus especially for mobile citizens – ideal when you have places to go and people to see (or no time for a restaurant)